Blog
If It’s Your Show … What Lessons Would We Learn?
The Business Section of The Washington Post had a very interesting article on Sunday. The article by Neil Irwin is titled, "Management Lessons from Jack Donaghy," who is the CEO on the show, 30 Rock. We're not regular viewers of the show but the article piqued our...
The Wishing/Doing Gap
Who hasn't wished to win the lottery or for someone or something to make it all better? As usual, Seth Godin has something short but valuable to say about the Wishing/Doing Gap. "It would be great to be picked, to win the random lottery, to have a dream come true....
Avoid Death by Meetings
Who, in the last few weeks, hasn't complained about being in meetings and the amount of time they spend in meetings? That's often one of the biggest complaints we get from managers and employees when working in companies. So what can you do about it? Author, Patrick...
Life is a Series of Hero’s Journeys
One evening I, Theresa, was watching the movie, Finding Joe, with a friend. We were thoroughly engrossed in the movie when my 22 year old son, Pat, arrived back from work. He asked what we were watching and after telling him, he asked that I give him the DVD when we...
Active Listening is just that … Active!
Active Listening requires a disciplined effort to silence all that internal conversation while we are attempting to listen to another human being. (The Servant: A Simple Story about the True Essence of Leadership, by James C. Hunter) The skill of active listening...
Seeing Through Your Blind Spots
We respect the work and writings of our colleague, Tony Schwartz. He's written a great article that we'd like to share with you this week. We've had people ask us to write about blind spots and this article not only does that but discusses the power of the Enneagram...
A 600 Mile Uphill and Downhill Journey of a Lifetime
Congratulations to Scott Jamieson, Vice President at Bartlett Tree Expert, who recently completed a "once in a lifetime" adventure. We asked Scott to share with us his journey to the finish line. "I recently participated in a 600 mile, 7-day road cycling fundraising...
Just One Left is All it Takes
If two wrongs don't make a right, but four rights put you back where you started ... Then take a left to avoid ending up where you have already been. Greg Spears, from Ken Spears Construction in Illinois, was out running on Saturday and posted this insightful message...
ENNEAGRAM USED IN SALES ACCELERATES CHANGE AND RESULTS
In working with organizations, we have found that teaching sales professionals the Enneagram gets the fastest return on investment than any other organizational effort. Without a doubt, more sales enables organizations to grow and thrive. When sales professionals...
MEDITATION AT WORK …. WORKS!
"For 20 years I've been looking for how to add balance to the workplace, and that gave me the idea for the experiment" says David Levy, computer scientist and technology professor at the University of Washington. A student of Zen for 20 years, he knew meditation...
Unleash the Olympic Athelete Within You
INC Magazine recently interviewed Bryan Clay, the 2008 Beijing Gold medalist in the Men’s Decathlon, a grueling two-day contest in which athletes compete in 10 track and field events. Clay returns to the 2012 Olympics and describes his preparations for this year’s...
The “Best of the Best” by Stephen Covey
Stephen Covey, the author of the Seven Habits of Highly Effective People and other books, passed away last week. I, Theresa, would like to take a few minutes to share the “best” of Stephen Covey, from my perspective. A day doesn’t go by when I don’t use one of his...
Challenges and Opportunities: Which do you see?
"Challenge is the core and the mainspring of all human activity. If there's an ocean, we cross it; if there's a disease, we cure it; if there's a wrong, we right it; if there's a record, we break it; and finally, if there's a mountain, we climb it." ~James Ramesy...
Listening Creates True Leaders
In a recent blog for Harvard Business Review, Ram Charan, author of The Leadership Pipeline, writes about The Discipline of Listening. He says “for leaders, listening is a central competence for success.” In his work with business leaders he says that 360-degree...
TRANSFORM, INC IN THE NEWS
Theresa was recently interviewed for an article in SmartCEO on Serving, Not Selling: The Art and Science of Successful Selling Relationships. Here's a link to the article. [It may take awhile to load on Firefox... use Microsoft Explorer for best results--...
The State of Customer Experience 2012
A recent report was released by Forrester Research, Inc. on the state of customer experience management. Some very fascinating findings but first let's make sure we're on the same page about what customer experience management (CEM) is. A relatively new business...
Marketing and Sales: Why the Confusion?
All too often we work with companies that interchange the words sales and marketing when talking about sales and business development . We view them as very different yet both crucial to sales success. Here's how we define the difference between sales and marketing....
Embodiment Takes Repetition
In his book, The Leadership Dojo: Build Your Foundation as an Exemplary Leader, by Richard Strozzi-Heckler, he states "If we want to introduce new leadership behaviors in our lives, it is necessary to practice. We also know that to achieve mastery it is necessary to...
Feeling Time Challenged?
Who isn’t time challenged these days? Who doesn’t want more hours in a day? Who among us ends each day with a completed “To-Do” list? For those who we work with, the new “normal” is having more work than time allows and an increased sense of overwhelm that often...
Let Inner Freedom Ring
Many define freedom as "absence from control." This definition implies that one's attention is on the "other" and that our freedom depends on another giving up control of us. Many seek autonomy -- the ability to make one's own choices and do whatever one wants. Yet...
What Kills Innovative Thinking
In a recent survey by Right Management, employees were asked "How often do you offer suggestions to your boss/manager at work?" The results reveal that: 54% More than 20 suggestions each year 24% Between 10 and 20 each year 15% Fewer than 10 each year 7% I don't...
Care: An Antidote that Works
As we begin this week, we'd like to share a gem from Seth Godin on caring. His message is a reminder that caring really does matter and it's not that hard to put into practice. "Care more than you need to, more often than expected, more completely than the other...
Self Mastery As A Way Of Life
Download a PDF of this article Old habits die hard, as the saying goes. And one habit that most of us share—and find difficult to both notice and shake—is our tendency to run “on automatic.” Unconscious patterns of thinking, feeling, and behaving are often the silent...
Selling and Doing What You Love: A Professional’s Guide to Success in Sales
Download a PDF of this article An attorney says to his colleague “when I was in law school, nobody told me I’d have to sell”. A financial planner laments “What I really want to do is advise people on how to get the most out of their money . . . what I have to do is...
The Enneagram Advantage
Download a PDF of this article Study and use of the Enneagram in organizations significantly impacts both personal and organizational results. This cutting-edge technology describes nine distinct personality styles that have a distinctive way of thinking, acting and...
Want Maximum Results? Get To Know…Really Know…Your Sales Force
Download a PDF of this article Don’t be fooled, experts say. Money isn’t the only motivator in the workplace. To find out what gets your sales team going, you must first understand how each person views and experiences his or her job. What you learn just might...
A Relationship Recovery Program: A Proactive Approach to Handling Customer Complaints
Download a PDF of this article Every organization has its share of complaints and, while every company would prefer not to have them, complaints do play an important part in the organization’s ability to continuously learn, improve and develop long-term client...
A Proactive Approach to Dealing with Conflict in Organizations
Download a PDF of this article Conflict is inevitable in business and relationships. How you manage it determines its impact on your company, yourself and your employees. At a recent Leadership Day in Frederick, Maryland, we asked an audience of 80, “how many of you...
Optimism and Abundance Abound!
How about some good news as we start this week. Authors, Peter H. Diamandis and Steven Kotler, in their book, Abundance, provide exhaustive research and evidence that we are in a time of abundance and that the gap between meeting and even exceeding the basic needs of...
Sales Evaluation Tool With Teeth!
We have been using the Objective Management Sales Evaluation for over 16 years. When wanting to develop and grow a sales team, this assessment in, in our opinion, one of the best on the market. The challenge is, though, that the Sales Evaluation is really tough on...
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What is the Enneagram?
The Enneagram is the most effective tool we’ve found for catalyzing personal and professional success. Transform has been using this powerful, transformational tool for more than 20 years to redefine organizational cultures and to create highly functional and effective leaders, work teams and employees.
wake up and sell
Are you tired of feeling stuck in your sales career? Wake Up and Sell by Theresa Gale and Mary Anne Wampler, will help you overcome your motivational and behavioral blind spots to get you unstuck and on the road to sales success.
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