Blog
Collaborative Intelligence Emerges as Vital to Breakthrough Thinking
Just when you think you have mastered Emotional Intelligence, another kind of intelligence has emerged called Collaborative Intelligence, or CQ. After more than 50 years of research, authors Dawna Markova and Angie McArthur in their book, Collaborative Intelligence:...
Bravo to Jackson Design and Remodeling!
Congratulations to our friends at Jackson Design & Remodeling (JDR) of San Diego for another year of record growth and recognition and for the breakthrough win of now being the top remodeler in their market, the revenue leader in the San Diego remodeling market!...
What Fuels Increased Energy and Effortless Work?
I was recently in a sales training session with the president of Sun Design, Bob Gallagher. Bob leaned over to me during a short break and said, “This is really your vocation, isn’t it?” In my most "of course voice" I replied, “Why, yes it is, Bob. Are you just...
A Habit With An Unintended Consequence
“Focus is the new competitive weapon for sales organizations” says author, Colleen Stanley. More importantly in this excerpt from her article, The Neuroscience of Effective Sales Habits, she speaks about a habit that managers and leaders might want to reconsider. “In...
What’s Your Cinder Block?
Showing Up Differently What is your cinder block? What is it that you and your business do that differentiate you from your competitors? This video suggests that it isn't the big things, rather, its the little things that really make the big difference and...
Remembering Wayne Dyer
Wayne Dyer passed away on September 1, 2015. Wayne authored over 30 books, 20 of which were on the NY Times Best Sellers List, as well as created audio programs, videos and 10 PBS specials. His work emphasized transformation, from the inside out, and has provided many...
Embracing Self Discovery as a Way of Life
While consulting and training in many organizations, I’ve noticed for some time now that leaders are understandably entrenched in “survival mode” - showing up every day truly believing that “if I, and my people, just work hard enough, things will turn around.” The...
Debunking a Common Myth about Change
George Kohlrieser, author of a new book, An Insider’s Guide to Outstanding Leadership, says “people naturally resist change” is a myth. Here’s what he has to say: “People do not naturally resist change. They resist the pain of the change. They resist the fear of the...
Make Three Lists
"When considering a new project, it might help to make three lists: A list of everything that has to be true for this to be a good project (things you can look up, research or otherwise prove). A list of all the skills you don't have that would be important for this...
Just Saying You Want Feedback Isn’t Enough
Funny how sometimes we say, “I welcome your feedback,” and yet our body language and response says something different. I recently worked with some executives who felt they couldn’t really be honest with their CEO. Past experience proved that being honest...
The Missing Piece to Sales Success
Recently, Mary Anne has been training sales professionals on what she calls "The Missing Piece to Sales Success." Witnessing their challenges and their wins every day, she’s become clear that often what sales professionals are missing isn’t questioning skills, sales...
What You See In Front of You is Rarely the Whole Story
"Could a greater miracle take place than for us to look through each other's eyes for an instant?" Henry David Thoreau Take a few minutes to see the world through another's eyes and carry the message in this video with you throughout the week. "If you could...
Have you Had the “How Are We Doing?” Conversation Lately?
Last week we talked about the difference between performance and heart-to-heart conversations. Performance conversations are those you have with an employee when you need to assign a task, follow-up on a project, discuss a missed deadline or address a performance...
What Do you Do with an Employee Who is Going Through a “Second Adolescence?”
Lou is 34 years old and through hard work and a little luck is holding an executive position with his company. He oversees a national division with over 100 employees. His company is in the process of being sold, and the transitional leadership has turned his world...
Where Does Your Courage Come From?
This is a great excerpt from the article, The Origins of Courage, by Fiona Gifford. "Courage - the word itself comes from the old french word for heart; coer.(now coeur). So courage is literally belonging to the heart. "I know that courage comes from the heart because...
Who’s Researching You?
I just read a recent study that revealed that job seekers are increasingly doing more research via social media on you and your company and what they want to know may not be what you think. I do a good bit of recruiting for our clients and one, in particular, is...
How Gritty Are You?
Take a look at this short Ted Talk and reflect on your grit level. I'm sure it's taken you places, reaped big rewards, and given you the life lessons you were meant to have. So, when life feels tough, and you're tired, celebrate your grit!
The Changing Nature of Leadership
The world is increasingly volatile, uncertain, complex, and ambiguous. What does that mean for leaders? In this interview, Tracy Wolstencroft, chief executive officer of global executive-search firm Heidrick & Struggles, discusses with McKinsey’s Rik Kirkland the...
10 Books for Your Summer Reading
What’s are you going to read this summer? If you are looking for some books on leadership, sales or personal mastery or an inspirational book, we’ve developed a Top 10 list of books you might want to read. Share with us your list or a book you’ve read on our Facebook...
Digging the Art of Sales
Planting season is finally here. My garden is my Zen space, the place I go to remember how physical work and being close to the earth replenish me. It’s a refuge, a retreat, and reminds me how to be in each moment. After all, the earth doesn’t complain because it’s...
Memorial Day Thoughts
What is your Raison D’être?
Last week we received a touching story from one of our clients, Jason Fabio, owner of Ispiri, a design-build firm in Minneapolis. Long story short, a young boy, named Drew, 14 years old, having had over 60 medical procedures and surgeries in his young life, was given...
Find out How “Messy” Sales Conversation Lead to Better Results
In this shortened video of an interview with Simon Sinek, author of Leaders Eat Last, Sinek talks about "messy" conversations. Listen in.... ...
The Power of Understanding in Resolving Conflicts
“When we really, deeply understand each other, we open the door to creative solutions and third alternatives. Our differences are no longer stumbling blocks to communication and progress. Instead, they become the stepping stones to synergy.” Stephen Covey Living 20...
What do Followers Expect of a Leader?
What do followers expect of a leader? This poem, written by William Ayot, gives us a clue. The Contract A word from the led And in the end we follow them- not because we are paid, not because we might see some advantage, not because of the things they have...
What Kind of Person are You?
Once again, Seth Godin writes a short, impactful message that reminds us to take an active role in defining who were are, how we are going to show up, and what impact we want to have. Have a great week! "I'm not the kind of person who..." We box ourselves in long...
How Would You Rate Your Company’s Communication Effectiveness?
In a recent training, I divided the 20 employees into groups and asked them to come up with 3-5 things that support and hinder the Company’s success. Without fail, employees “get it.” They are able to articulate what makes the Company successful and what needs to be...
Your Monday Morning Pep Talk From a Very Surprising Source
This young lad is not only funny but very inspirational. Enjoy your Monday Morning Pep Talk! https://www.youtube.com/watch?v=pWmxgYwcrLE
Sales Professionals … What Questions Should You Be Asking?
If you are a sales professional, this Monday Morning Tip is for you! Wondering what you should be asking yourself on a weekly and monthly basis? Below is a list of questions that Mary Anne has developed to help you stay focused on your road to personal success. On a...
Eliminate 44% of These and Gain More Time in Your Day
"What fascinates me is that people interrupted themselves almost as much as they were interrupted by external sources. They interrupted themselves about 44% of the time. The rest of the interruptions were from external sources." (Dr. Gloria Mark) Dr. Mark, Associate...