Process Improvement

Scaling. More Than Just Getting Bigger.
April 10, 2018 Process Improvement
Have you ever wondered what “scaling” a business is really all about, but been afraid to ask? Great. Let’s explore the concept – within the context of this month’s focus on business growth. We’ll identify a few critical success factors and share a few resources to help navigate potential ...
Read More
Creating an Innovative Culture One Step at a Time
January 30, 2018 Process Improvement
To be honest, this month’s theme of Innovation leaves me a little dizzy. While intellectually I agree that innovation is a must for a company to stay ahead of the curve, my gut resists when I look at my “To-Do” list and I move back up to my head ...
Read More
Oh, Everyone Loves a Class Field Trip!
January 16, 2018 Process Improvement
Creating lasting enthusiasm and buy-in for new behaviors, possibilities, ideas and customer experiences requires a formal, on-going commitment from organizational leaders. You already know this. If you need your team to approach problem solving by thinking differently you must also provide powerful experiences to give them adequate time to ...
Read More