What Should She Do Next?

What Should She Do Next?

Laura is a new manager who has six employees reporting to her. Five of the six employees are inquisitive, take initiative, know when to ask for assistance, and receive feedback well. The sixth employee does not. Laura shared several ways she has tried to engage with...
Come on, Let’s Dance!

Come on, Let’s Dance!

“If you learn to use it right, the adversity, it will buy you a ticket to a place you couldn’t have gone any other way.” * –Tony Bennett, Men’s Head Basketball Coach at the University of Virginia Surprise upsets happen, on an off the courts and playing...
What makes a leader “great”?

What makes a leader “great”?

“Greatness is that quality that is impossible to define with scientific precision but almost equally impossible to mistake once you see it. … It oozes out of great-souled people in rare but commonplace fashion and in that way draws everything in its orbit into the...
The Empathy Equation

The Empathy Equation

“A little Consideration, a little Thought for Others, makes all the difference.” —A.A. Milne Of all the contributors to team member satisfaction, the ability of a manager to communicate effectively with an employee is at the top of the list. Another truth we have...
Simple Truths

Simple Truths

Sometimes it pays to be skeptical. However, if you find the short, simple truth staring you in the face and it relates to how to grow your business … maybe it’s a good idea to stop, hit “Pause,” and listen up. Here it is: If you are ready to grow your business commit...