A recent study by Consumer Reports gives some interesting results about what is really important to customers. Here's...
Employees: Asset or Expense?
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Blog
Leadership Development
Best Reads of 2011. What’s on your List?
The annual list of Best Business Books 2011 is out by the Harvard Business Review. There is something for everyone so...
A Fresh Perspective Helps Everyone
If we work with people long enough, we tend to form certain beliefs, assumptions and biases about them that sometimes...
Hope is Not a Strategy
This is the title of a sales book that is about how to win complex sales deals yet the title lends itself to so many...
Words of Encouragement and Inspiration for Leaders
For Leaders by John O'Donohue May you have the grace and wisdom to act kindly, learning to distinguish between what is...
Don’t Forget to Tell the “Why”
"No matter what business you are in, everyone in the organization needs to know why." Frances Hesselbein, President,...
Do you practice what you preach?
The talent in your organization will grow and thrive only when you establish a clear set of high standards,...
A Proactive Approach to Dealing with Conflict in Organizations
Download a PDF of this article Conflict is inevitable in business and relationships. How you manage it determines its...
The Enneagram Advantage
Download a PDF of this article Study and use of the Enneagram in organizations significantly impacts both personal and...
It’s an Inside-Out Approach that Really Works
By Mary Anne Wampler While consulting and training in many organizations, I've noticed for some time now that leaders...