process improvement

What Should She Do Next?
August 27, 2019 Leadership Development
Laura is a new manager who has six employees reporting to her. Five of the six employees are inquisitive, take initiative, know when to ask for assistance, and receive feedback well. The sixth employee does not. Laura shared several ways she has tried to engage with this employee, but ...
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“Can I ask you something?”
March 26, 2019 Process Improvement
Sometimes feedback feels more like a _________ than a _________. When’s the last time one of your team members asked you for some direct feedback? The answer to that question is probably as good as any to take a random “pulse check” of culture at your organization. In fact, ...
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The Nature of Spring Cleaning
March 5, 2019 Process Improvement
All around us there are small hints and signs of spring’s imminent arrival*. Perhaps it is nature’s way, to present us with a polite and gentle nudge, that helps us remember there is potential and possibility to renew and grow every day. Regardless of how the message arrives, NOW ...
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Decisions, Decisions.
February 26, 2019 Transformational Coaching
Chances are, you’ve already made 50+ decisions from the time you’ve started your day to this moment — when you are reading your weekly email/post from us. There is no shortage of things to make decisions about. We make hundreds, sometimes thousands, of choices in our everyday lives. Some ...
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Driving Growth in 2019: A Roadmap for the Year Ahead
February 19, 2019 Sales and Sales Management
  Top executives are bullish on 2019, but don’t know why An excerpt from AXIOS. Top executives say American companies will continue to grow in 2019, but expect the things that drive growth will slow, a new UBS survey of top corporate officers at 500 companies shows. What it ...
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Let’s Agree to Fail Faster
February 12, 2019 Sales and Sales Management
“Success and failure are both greatly overrated, but failure gives you a whole lot more to talk about.” —Hildegard Knef Most people agree there’s no simple, one-dimensional way to define “success” in business or life. Achieving success is even more mysterious to some than others. Is it a unique ...
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Plan for Growth
January 22, 2019 Transformational Coaching
If your team’s plan for growth doesn’t include a clear call for action, that deeply resonates with them, it’s likely to signal a need for you to hit “pause,” tune in, listen more, then turn these conversations into action items. That is, if you are willing to potentially adapt ...
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