Do You Trust Your People to Do the Right Thing?

This short Seth Godin piece reminds us that trusting in our team members is not just a good idea but just may be a way increase efficiency, create confident employees, and delight your customers. “How much do you trust your people to do the right thing? Consider...

How to Speak so People Will Listen

Have you ever felt like you speak and no one is listening? This 9-minute TED Talk is packed full of suggestions on how to speak and be heard.  Learn the 7 Deadly Sins of Speaking, the 4 Cornerstones of Powerful Speaking, the 6 Voice Tools to be Noticed and 6 Vocal...

“He’s Like a Father to Me.”

“He’s like a father to me.” After many years of working with employees and talking to hundreds, if not thousands of them, this statement is one that I struggle with. On the one hand, a manager or owner who cares for his employees like a father is to...

Are You More Like This CFO or CEO?

CFO to CEO: “What happens if we invest in developing our people and then they leave us?” CEO: “What happens if we don’t, and they stay?” Who hasn’t thought what this CFO asks? Investing in your people costs money and when they...