Blog
Testimonial from Mary Kay Butler, Comcast, Director of Sales
"I have been working with Mary Anne for the past 20 years. I was in my first sales position with no experience at all when I met her. Mary Anne is extremely effective in helping you to become self aware, which is important in sales. I continue to work with her and...
Who Hasn’t Had These Thoughts Before?
Splash Everyday! OK “Come on.” “You can do it. “Keep Going.” “We’re with you every step of the way.” Transform…. “We’ve got your back.” Enjoy this very short video, Find the Yes! Have a great week!
At Home or Feeling Misaligned?
Recently I did a search for a list of values list and found one list that had 377 values listed and another with 440. Now you are probably wondering why that matters? I was getting ready for a training session where team members were coming together to define their...
Testimonial from Jason Fabio, CEO, Ispiri
Thanks goes out to Jason Fabio, CEO at Ispiri, a design-build firm in Minneapolis, MN for sending us this testimonial about our work with him and his Team. "Working with Mary Anne and Theresa has been such a pleasure and rewarding experience. They have coached,...
Where did they go? How to Make Sure Your Prospects Don’t Freeze, Fight or Disappear While Making a Decision to Buy.
How much information do your prospects need to make a decision? Well, that's a great question and one you should be asking them. You could overwhelm them with data and information that they don't care about and see where that gets you, but I'd recommend a different...
Ordinary or EXTRAORDINARY: It’s Your Choice!
Three brick masons were working side by side when a passerby stopped to admire their handiwork. “What are you doing?” inquired the onlooker. “Laying bricks,” replied the first mason. “What does it look like?” Not taken aback, the curious one asked the second mason,...
What Would You Do?
1.5 Million people have shared this video on Facebook. Aside from starting off your Monday with a smile, what would you do if you saw yourself like this? What do you need to reclaim in yourself this week? Watch the video and then tell us on our Facebook page. Hands...
The Most Important Sales Story of All!
The value of a great story can’t be overestimated in Sales. People enjoy a good story that is interesting, engaging and most important, memorable. What I’ve noticed though is what most people love is their own story and they love telling it to anyone who will listen....
What Helps You Sustain Your Confidence?
"Confidence is a choice, not a symptom. The batter has already hit two home runs. When he gets up to bat for the third time, his confidence is running high... It's easy to feel confident when we're on a roll, when the cards are going our way, or we're closing sales...
What Does Loyalty Really Mean?
So what is REAL Customer loyalty? In our world, customer loyalty is "the result of an organization creating REAL value for a customer so that they will not only want to keep working with you but they tell everyone they know that they should be working with you." True...
Personal Power Tips for the Nine Enneagram Types*
*If you haven't a clue what the Enneagram is or what Type you are, don't worry. Read through the nine statements and pick the one that most fits for you this week. Type 1... Relax today. See how many times you can accept yourself and others. When self- or other...
Sometimes the “Supportive” Shock Approach is the Answer to Better Sales Results
A sales team or sales person isn't hitting their numbers ... what do you do? Often the first response is to sit down with salespeople and assess their behavior, convince them to work harder and just close more deals and then get a commitment from them that they will....
Your Very Best
I saw this five-minute video at a training seminar a few weeks ago and it has etched in my psyche a new rally cry for when I start to doubt myself or feel the little voice in me saying "you don't need to finish that" or "you can exercise tomorrow." The coach says "I...
Gold Medal Days
Isn't it great when we have a gold medal day? Not every day is going be a gold medal day whether you are an Olympian or a salesperson. If our entire focus is on winning every time, closing the big deal every time, taking on every project and giving it 100% every time,...
DOES YOUR WORKPLACE MAKE YOU FEEL CRAZY SOMETIMES?
We've heard from you and the answer is "yes", sometimes your workplace makes you feel crazy. But what is it that makes you feel crazy? Well, in our experience, it begins with "them" -- they do, you know, the people who you work with. But, if truth be told, it's really...
Do You Love Your Customers?
Super Bowl is over, the commercials are history and so as you start the first week in February, we thought this message from Seth Godin offered us a few moments to check in with ourselves and ask "Do you love your customers?" "There are two ways people think about...
WHAT’S YOUR PERSPECTIVE ON BEING A SALES PERSON?
Last week I trained 20 new Sales Reps and it got me thinking about how, even those of us who have been in or around sales for years, feel about being in sales. Are you proud of the sales role you have or do you call yourself something else because you are embarrassed...
DO YOU SUFFER FROM THE “I AM WHAT I DO” MENTALITY?
All too often we define ourselves by what we do. In business it's difficult not to do this because so much is measured by the results we produce or the accomplishments we have. When we measure our success this way, we can't help but be impacted throughout the day by...
What’s Going On in Your Head, Heart and Body right now?
In last week's Monday Morning Tip we started off 2014 talking about the benefits of doing a 3-Centers practice that aligns the head, heart and body in seconds. This week we have a "real" example that highlights the value of doing this practice. Many of you shared...
A Practice for 2014 that Works!
Happy New Year! With only two business days under your belt, how's it going so far? Many of you know that at the core of what motivates and drives Mary Anne and I to do what we do is the desire (passion) to increase self-awareness and self-observation in the...
Reflection on Values
As we begin the process of winding down another year, personal and business reflection is usually key to the rhythm of the cycle. We look forward with renewed energy and excitement, and we get to vision what 2014 might look like, what joy we will have, and what new...
Unimaginable Possibilities
Nelson Mandela was an iconic figure to many in his lifetime. We honor his contributions and his spirit for inspiring us to be more than we even imagine ourselves to be. "The greatest glory in living...
The Powers of Lessons Learned
It's that time of the year again. Many of us are working to hit those year-end numbers, planning for the New Year and celebrating the Holidays. I've been in the planning mode for the last two months helping our clients reflect on the successes and challenges of 2013;...
Effective Presentations Accomplish this One Thing
"Research tells us (Snyder 2007) that the most effective presentations will always do this one thing - solve problems. This is the key to a successful presentation. Presentation coach and author Dr. Andrew Abela has written "if you are trying to persuade your audience...
Become A Master at Asking Questions
The Right Questions asked the Right way at the Right Time are the key to sales success. Practice is the key. New sales reps need to find opportunities in their normal day to practice leading conversations using questions. Seasoned reps need to vary their repertoire...
Feel the Fear yet Choose Courage
"Most of the things we avoid are avoided because we're afraid of being afraid. Too meta? Sorry, but it's true. The negative outcomes that could actually occur due to speaking up in class, caring about our work product, interacting with the boss--there's not a lot of...
Richard Branson on Asking Questions
In a recent interview by Entrepreneur.com with Richard Branson (Virgin Companies), he was asked to commented on asking questions. "One of the reasons my friends and I were successful early on was because we always asked a lot of questions. I was willing to listen to...
Personal Power and Freedom are just one Pause Away!
"Between the stimulus and the response there is a space and in that space lies our power and our freedom." Tara Brach Are you aware of the space between? It might be the space between a colleague's comment about our work and our response to that comment or it might...
Not All Employees Are Created Equal
Research shows that "A" players outsell their peers by at least 48 percent in sales positions, have a more positive effect on customers than other employees, and deliver superior team performance when included in a work group. A small team of "A" players can run...
Increase Sales Results by Tapping into the Limbic Part of the Brain
Some people like to hear information and see the facts and data. Some like to see the big picture before knowing the details. Some like to “sleep on” new information before making a decision. Others need to feel what it will be like to have what they are buying...