by tgale | Mar 17, 2014 | Uncategorized
So what is REAL Customer loyalty? In our world, customer loyalty is “the result of an organization creating REAL value for a customer so that they will not only want to keep working with you but they tell everyone they know that they should be working with...
by tgale | Mar 10, 2014 | Uncategorized
*If you haven’t a clue what the Enneagram is or what Type you are, don’t worry. Read through the nine statements and pick the one that most fits for you this week. Type 1… Relax today. See how many times you can accept yourself and others. When...
by tgale | Mar 3, 2014 | Uncategorized
A sales team or sales person isn’t hitting their numbers … what do you do? Often the first response is to sit down with salespeople and assess their behavior, convince them to work harder and just close more deals and then get a commitment from them that...
by tgale | Feb 24, 2014 | Uncategorized
I saw this five-minute video at a training seminar a few weeks ago and it has etched in my psyche a new rally cry for when I start to doubt myself or feel the little voice in me saying “you don’t need to finish that” or “you can exercise...
by tgale | Feb 17, 2014 | Blog
Isn’t it great when we have a gold medal day? Not every day is going be a gold medal day whether you are an Olympian or a salesperson. If our entire focus is on winning every time, closing the big deal every time, taking on every project and giving it 100% every...