Do You Have Invisibles in Your Workplace?

David Zweig, author of Invisibles: The Power of Anonymous Work in an Age of Relentless Self-Promotion, is asked to define Invisibles in a recent interview. He responds saying, “Invisibles are people who feel ambivalent about gaining widespread recognition for...

Some Interesting Facts about Listening

The next time you get ready to have a conversation with someone, consider these facts: 85% of what we have learned is through listening (not talking or reading).(Shorpe) 75% of the time, we are distracted, preoccupied or forgetful. (Hunsaker) After listening to...

Do You Trust Your People to Do the Right Thing?

This short Seth Godin piece reminds us that trusting in our team members is not just a good idea but just may be a way increase efficiency, create confident employees, and delight your customers. “How much do you trust your people to do the right thing? Consider...

How to Speak so People Will Listen

Have you ever felt like you speak and no one is listening? This 9-minute TED Talk is packed full of suggestions on how to speak and be heard.  Learn the 7 Deadly Sins of Speaking, the 4 Cornerstones of Powerful Speaking, the 6 Voice Tools to be Noticed and 6 Vocal...