by tgale | Apr 25, 2012 | Articles, Blog, Client Connections, Process Improvement
Download a PDF of this article Every organization has its share of complaints and, while every company would prefer not to have them, complaints do play an important part in the organization’s ability to continuously learn, improve and develop long-term client...
by tgale | Apr 2, 2012 | Blog, Leadership Development, Monday Morning Wake Up Tips
How about some good news as we start this week. Authors, Peter H. Diamandis and Steven Kotler, in their book, Abundance, provide exhaustive research and evidence that we are in a time of abundance and that the gap between meeting and even exceeding the basic needs of...
by tgale | Apr 2, 2012 | Blog, Monday Morning Wake Up Tips, Sales and Sales Management
We have been using the Objective Management Sales Evaluation for over 16 years. When wanting to develop and grow a sales team, this assessment in, in our opinion, one of the best on the market. The challenge is, though, that the Sales Evaluation is really tough on...
by tgale | Mar 1, 2012 | Leadership Development, Sales and Sales Management, Uncategorized
Ever heard this word before? Well it seems that social neuroscientists have coined this new word and we thought you might want to know what it means. Each of us may be pizzled daily or maybe even more frequently than that … okay so what is it? Ever had the...
by tgale | Feb 20, 2012 | Client Connections, Monday Morning Wake Up Tips, Sales and Sales Management
On a recent flight to New York, I, Theresa, and about 30 passengers were settling in for a short, uneventful flight. Suddenly, a ground attendant announces, “Our count is off, we need everyone to get out their IDs so that we can check them.” Mind you, it...