by transform | Mar 5, 2019 | Process Improvement
All around us there are small hints and signs of spring’s imminent arrival*. Perhaps it is nature’s way, to present us with a polite and gentle nudge, that helps us remember there is potential and possibility to renew and grow every day. Regardless of how the message...
by mawampler | Feb 5, 2019 | Sales and Sales Management
Business has been good for many for a while now, and I love it. We’ve been enjoying good times. YAY! Even though we may be on the verge of a harsher business environment if the level of uncertainty continues to amp up, we are still optimistic since the seas appear...
by tgale | Jul 6, 2012 | Process Improvement, Sales and Sales Management, Uncategorized
Theresa was recently interviewed for an article in SmartCEO on Serving, Not Selling: The Art and Science of Successful Selling Relationships. Here’s a link to the article. [It may take awhile to load on Firefox… use Microsoft Explorer for best...
by tgale | Jul 2, 2012 | Blog, Client Connections, Monday Morning Wake Up Tips
A recent report was released by Forrester Research, Inc. on the state of customer experience management. Some very fascinating findings but first let’s make sure we’re on the same page about what customer experience management (CEM) is. A relatively new...
by tgale | May 1, 2012 | Articles, Blog, Sales and Sales Management
Download a PDF of this article An attorney says to his colleague “when I was in law school, nobody told me I’d have to sell”. A financial planner laments “What I really want to do is advise people on how to get the most out of their money . . . what I have to do is...