How does change really happen in organizations? The answer to this question might surprise you. Certainly, leadership plays a key role but this article says that “what sets the more successful transformation apart, is the full engagement of frontline employees and their managers.”

The article summarized that successful transformation occurs in organizations when 1) leadership’s (CEO and Senior Leadership) commitment to the change is visible; 2) clear and frequent communicate occurs; 3) information about the transformation process is readily accessible; and 4) the ability for frontline employees to “see” visible, [positive] changes in their day-to-day work.

What change are you wanting to create in your organization? This is a long article but worth the read if you are in the midst or planning to make a change in your organization. If nothing else, appreciate the power that your employees have in ensuring a successful transformation! Start today to incorporate these four actions listed above into your transformation plan.

By Theresa Gale,