by tgale | Feb 16, 2015 | Uncategorized
Transform, Inc. has the best clients in the world. Seriously, we say that all the time. So, with Valentine’s Day just a few days behind us, we thought it clever (if we do say so ourselves) to say out loud to the whole world (or at least our contact list) what we love...
by tgale | Feb 9, 2015 | Uncategorized
“Don’t buy this!” “You can’t do this!” “That won’t work!” Has anyone ever said any of these things to you? What type of reactions do these statements create in you? If you are like me, I bristle when I hear...
by tgale | Feb 2, 2015 | Uncategorized
“What’s your purpose?” “Are you happy?” “What’s most important to you?” If you are like me, you have been asked these three questions or have asked them of yourself at some point in your life. While these are questions...
by tgale | Jan 26, 2015 | Uncategorized
“You’re right, we were wrong” Seth Godin shares some words to consider about owning up to mistakes with clients. “This is the most difficult sentence for companies that stumble in doing effective customer service. By effective, I mean customer...
by tgale | Dec 15, 2014 | Uncategorized
Imagine what it would be like if you and every employee in your workplace had this little boy’s level of enthusiasm about their work? I, Theresa, remember reading about Florence Nightengale, a nurse in the Crimean War in the 1850’s and...
by tgale | Dec 8, 2014 | Uncategorized
This short, yet grainy, video may serve as inspiration for you this Monday morning as you watch what Heather Dorniden does as she competes in the Big 10 Indoor Track Championship Women’s 600 meter race. What would you have done? Would you have just given...