Contrary to what most people believe, trust is not some soft, illusive quality that you either have or you don’t; rather, trust is a pragmatic, tangible, actionable asset that you can create.
— STEPHEN M.R. COVEY
Communication. Emotional Intelligence (EI). Authenticity. Demonstrating empathy. Let’s skip the buzz words. Let’s focus on being human. As we all know, trust is built over time and can be demolished in the blink of an eye. For something so important, it seems almost strange it that it can be gone in a nanosecond. However trust, as Simon Sinek explains, is a feeling that is earned. Take a moment to watch this video and have it’s teachings follow you throughout the week.