What Does Loyalty Really Mean?

So what is REAL Customer loyalty? In our world, customer loyalty is “the result of an organization creating REAL value for a customer so that they will not only want to keep working with you but they tell everyone they know that they should be working with...

Personal Power Tips for the Nine Enneagram Types*

*If you haven’t a clue what the Enneagram is or what Type you are, don’t worry. Read through the nine statements and pick the one that most fits for you this week. Type 1… Relax today. See how many times you can accept yourself and others.  When...

Your Very Best

I saw this five-minute video at a training seminar a few weeks ago and it has etched in my psyche a new rally cry for when I start to doubt myself or feel the little voice in me saying “you don’t need to finish that” or “you can exercise...

Do You Love Your Customers?

Super Bowl is over, the commercials are history and so as you start the first week in February, we thought this message from Seth Godin offered us a few moments to check in with ourselves and ask “Do you love your customers?” “There are two ways...