Articles

The What’s and Why’s of Goal Setting
November 30, 2015 Articles, Monday Morning Wake Up Tips
It’s that time of year again-time to set goals for the New Year. Whether we are setting goals for an organization, a department, or an individual, Neuroscience offers insights that can improve our success with this annual ritual. Research shows that people have one of two broad motivation preferences. ...
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Sales Strategy is Key
May 13, 2013 Articles, Blog, Monday Morning Wake Up Tips, Uncategorized
So, it’s the week before a big sales “presentation”.   You call me, and I ask you if you are ready. You think so, but you’re not quite sure you have it all together. I ask how your first meeting went.  You say “good.”  I ask “what do you mean ...
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Selling and Doing What You Love: A Professional’s Guide to Success in Sales
May 1, 2012 Articles, Blog
Download a PDF of this article An attorney says to his colleague “when I was in law school, nobody told me I’d have to sell”. A financial planner laments “What I really want to do is advise people on how to get the most out of their money . ...
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The Enneagram Advantage
April 27, 2012 Articles, Blog
Download a PDF of this article Study and use of the Enneagram in organizations significantly impacts both personal and organizational results. This cutting-edge technology describes nine distinct personality styles that have a distinctive way of thinking, acting and being. Each style has its own natural gifts, limitations, blind spots, ...
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Want Maximum Results? Get To Know…Really Know…Your Sales Force
April 26, 2012 Articles, Blog
Download a PDF of this article Don’t be fooled, experts say. Money isn’t the only motivator in the workplace. To find out what gets your sales team going, you must first understand how each person views and experiences his or her job. What you learn just might surprise you… ...
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A Relationship Recovery Program: A Proactive Approach to Handling Customer Complaints
April 25, 2012 Articles, Blog
Download a PDF of this article Every organization has its share of complaints and, while every company would prefer not to have them, complaints do play an important part in the organization’s ability to continuously learn, improve and develop long-term client relationships.  Complaints provide a feedback mechanism that help ...
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A Proactive Approach to Dealing with Conflict in Organizations
April 24, 2012 Articles, Blog
Download a PDF of this article Conflict is inevitable in business and relationships. How you manage it determines its impact on your company, yourself and your employees. At a recent Leadership Day in Frederick, Maryland, we asked an audience of 80, “how many of you experience conflict at work?” ...
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Self Mastery As a Way of Life
July 29, 2011 Articles, Blog
Download a PDF of this article Old habits die hard, as the saying goes. And one habit that most of us share—and find difficult to both notice and shake—is our tendency to run “on automatic.” Unconscious patterns of thinking, feeling, and behaving are often the silent saboteurs of self ...
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A Proactive Approach to Dealing with Conflict in Organizations
July 29, 2011 Articles, Blog
Download a PDF of this article Conflict is inevitable in business and relationships. How you manage it determines its impact on your company, yourself and your employees. At a recent Leadership Day in Frederick, Maryland, we asked an audience of 80, “how many of you experience conflict at work?” ...
Read More
Selling and Doing What You Love: A Professional’s Guide to Success in Sales
July 29, 2011 Articles, Blog
Download a PDF of this article An attorney says to his colleague “when I was in law school, nobody told me I’d have to sell”. A financial planner laments “What I really want to do is advise people on how to get the most out of their money . ...
Read More